Last Updated: February 4, 2026 Effective: February 4, 2026

Our Commitment to Accessibility

Cleft is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards to provide equal access and opportunity to all users. Cleft is a native app for Apple platforms (iOS, iPadOS, macOS, watchOS) with supporting websites at cleftnotes.com and learn.cleftnotes.com. This statement covers accessibility across both the app and our web properties. EU Accessibility Act Compliance: We are actively compliant with EU Accessibility Act requirements, which became fully enforceable on June 28, 2025, through compliance with WCAG 2.1 AA standards and Apple's Human Interface Guidelines for accessibility.

Conformance Status

Standards Compliance

- WCAG 2.1 AA - Web Content Accessibility Guidelines (websites and documentation) - Apple Human Interface Guidelines - Accessibility best practices for native apps - EN 301 549 - European Standard for ICT Accessibility - Section 508 - U.S. Federal Accessibility Standards - EU Accessibility Act - European Union accessibility legislation

Cleft App Accessibility (iOS, iPadOS, macOS, watchOS)

VoiceOver Support

- 100+ VoiceOver labels and hints across 49 files, covering navigation, recording controls, note editing, settings, and onboarding - 65 accessibility identifiers organized across 9 categories for consistent UI testing (AccessibilityIdentifiers.swift) - VoiceOver tested across iOS, iPadOS, macOS, and watchOS

Keyboard Navigation (macOS & iPad)

- 64+ keyboard shortcuts for recording, editing, navigation, and app controls - 52 .fastHelp() tooltips that display keyboard shortcut hints on hover - Editor zoom via Cmd+/- and Cmd+0 (10pt-32pt range, persisted across sessions) - Full keyboard navigation support with visible focus indicators - @FocusState management across 15 files for predictable focus behavior in auth, editor, search, and settings flows - DelayedFocusModifier workaround for iPadOS 26 keyboard focus regression

Touch Targets & Interaction

- 44pt minimum touch targets (Apple HIG compliant) across 18+ buttons on iPhone and iPad - FormatFilterDial tap-to-select interaction built with accessibility from day one - Color is not used as the sole means of conveying information - Consistent identification of UI components

Visual & Display

- Light and dark mode with system appearance support - Editor zoom support (Cmd+/-, 10pt-32pt range) for customizable text size - We aim for sufficient color contrast across the interface - Focus indicators visible for keyboard navigation

Supported Assistive Technologies

Screen Readers: VoiceOver (iOS, iPadOS, macOS, watchOS) Voice Control: Apple Voice Control (iOS, macOS) Switch Control: Switch Control (iOS, iPadOS) Keyboard Access: Full Keyboard Access (macOS, iPadOS), 64+ shortcuts Display: System dark mode, Increase Contrast (macOS), Bold Text

Websites & Documentation Accessibility

Our websites (cleftnotes.com and learn.cleftnotes.com) conform to WCAG 2.1 Level AA.

Features

- Logical heading hierarchy and semantic markup - Descriptive page titles and link text - Consistent navigation structure - Keyboard navigation support - Alternative text for images - Responsive design for mobile accessibility - Clear and simple language

PageSpeed Accessibility Score

cleftnotes.com: 100/100 (Lighthouse accessibility audit)

Browser Compatibility

Our website accessibility features work with: - Safari (latest 2 versions) - Chrome (latest 2 versions) - Firefox (latest 2 versions) - Edge (latest 2 versions)

Screen Reader Compatibility (Websites)

- VoiceOver with Safari (macOS, iOS) - NVDA with Firefox/Chrome (Windows) - JAWS with Chrome/Edge (Windows)

Known Issues & In Progress

We believe in honest disclosure of accessibility gaps we're actively working on.

In Progress

Full VoiceOver coverage - RecordingView and UnfinishedNoteDetailView need labels (Issue #1035) Keyboard shortcuts audit - Comprehensive review of all shortcuts for consistency (Issue #995)

Known Limitations

No native Dynamic Type - Cleft uses a custom zoom system (10pt-32pt) rather than @ScaledMetric. System-wide Dynamic Type changes do not affect the editor. No adjustable accessibility actions - Slider controls do not yet implement .accessibilityAdjustableAction Alternative formats - Large print and audio versions of documentation available upon request

Workarounds

PDF Documents - Contact accessibility@cleftnotes.com for alternative formats Complex Images - Detailed descriptions available upon request

Testing & Validation

App Testing

- Xcode Accessibility Inspector - Automated element auditing and contrast checking - XCUITest - 65 accessibility identifiers for automated UI testing - Manual VoiceOver testing - iOS, iPadOS, macOS, and watchOS - Keyboard-only navigation testing - macOS and iPadOS with external keyboard - Device testing - iPhone, iPad, Mac, and Apple Watch

Website Testing

- Lighthouse accessibility audits (100/100 score) - Manual screen reader testing with VoiceOver - Keyboard-only navigation testing

Continuous Improvement

Regular Reviews

Each Release - Accessibility review of new and updated features Quarterly - Comprehensive app-wide accessibility review Annually - Third-party accessibility assessment Ongoing - User feedback incorporation and testing

Staff Training

- All team members receive accessibility training - Regular updates on Apple accessibility best practices - User empathy training with assistive technology simulation

Get Accessibility Help

Accessibility Support

Email: accessibility@cleftnotes.com General Support: hello@cleftnotes.com Response Time: Within 24 hours for accessibility issues

When Contacting Us, Please Include:

- Description of the accessibility barrier you encountered - Which Cleft platform you were using (iOS, iPadOS, macOS, watchOS, or website) - Assistive technology you were using (if applicable) - App version and device/OS version - Suggested solution (if you have one)

Alternative Formats

We can provide information in alternative formats upon request: - Large print documents - Plain text versions - Simplified language versions - Screen reader optimized formats

Feedback & Complaints

Feedback Process

1. Report Issues: Use any of the contact methods above 2. Investigation: We investigate all accessibility concerns within 5 business days 3. Response: We provide a detailed response within 10 business days 4. Resolution: We work to resolve issues as quickly as possible 5. Follow-up: We follow up to ensure the solution meets your needs

Complaints Procedure

If you're not satisfied with our response to an accessibility concern: 1. Contact our Data Protection Officer: DPO@cleftnotes.com 2. Include details of your original concern and our response 3. We will review and respond within 14 business days 4. If still unresolved, contact relevant regulatory authorities in your jurisdiction

Regulatory Information

EU Accessibility Act Compliance

- Enforcement Date: June 28, 2025 (now in effect) - Applicable Standards: EN 301 549 v3.2.1 (incorporating WCAG 2.1 AA) - Scope: All digital services including native apps, documentation, and websites - Status: Actively compliant with WCAG 2.1 AA standards and Apple HIG accessibility guidelines

Data Protection & Privacy

All accessibility data handling complies with GDPR. See our Privacy Policy (https://www.cleftnotes.com/privacy) for full details.

Related Policies

- Privacy Policy: https://www.cleftnotes.com/privacy - Terms of Service: https://www.cleftnotes.com/terms - Cookie Policy: https://www.cleftnotes.com/cookies - Vendor Disclosure: https://learn.cleftnotes.com/trust/vendors

Additional Resources

- EU Accessibility Act Information: https://commission.europa.eu/strategy-and-policy/policies/justice-and-fundamental-rights/disability/union-equality-strategy-rights-persons-disabilities-2021-2030/european-accessibility-act_en - WCAG 2.1 AA Guidelines: https://www.w3.org/WAI/WCAG21/quickref/?levels=aa - Apple Accessibility: https://www.apple.com/accessibility/

Contact Information

Accessibility: accessibility@cleftnotes.com General: hello@cleftnotes.com Privacy: privacy@cleftnotes.com Data Protection Officer: Jonathan Cosgrove Email: DPO@cleftnotes.com

Company Information: Cleft AI Limited 3 Ard na Greine, Eaton Brae, Dublin D14 YN25, Ireland Website: https://www.cleftnotes.com

Version History: - Current: February 4, 2026 - Updated to reflect Cleft v1.11.0 accessibility features and Apple platform support - Previous: September 10, 2025 - Initial Accessibility Statement Last Updated: February 4, 2026

Privacy Policy (https://www.cleftnotes.com/privacy) | Terms of Service (https://www.cleftnotes.com/terms) | Cookie Policy (https://www.cleftnotes.com/cookies) | Accessibility Statement

Accessibility Statement

Last Updated: February 4, 2026

Effective: February 4, 2026

Our Commitment to Accessibility

Cleft is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply relevant accessibility standards to provide equal access and opportunity to all users.

Cleft is a native app for Apple platforms (iOS, iPadOS, macOS, watchOS) with supporting websites at cleftnotes.com and learn.cleftnotes.com. This statement covers accessibility across both the app and our web properties.

EU Accessibility Act Compliance: We are actively compliant with EU Accessibility Act requirements, which became fully enforceable on June 28, 2025, through compliance with WCAG 2.1 AA standards and Apple’s Human Interface Guidelines for accessibility.

Conformance Status

Standards Compliance

Cleft App Accessibility (iOS, iPadOS, macOS, watchOS)

VoiceOver Support

Keyboard Navigation (macOS & iPad)

Touch Targets & Interaction

Visual & Display

Supported Assistive Technologies

Websites & Documentation Accessibility

Our websites (cleftnotes.com and learn.cleftnotes.com) conform to WCAG 2.1 Level AA.

Features

PageSpeed Accessibility Score

cleftnotes.com: 100/100 (Lighthouse accessibility audit)

Browser Compatibility

Our website accessibility features work with:

Screen Reader Compatibility (Websites)

Known Issues & In Progress

We believe in honest disclosure of accessibility gaps we're actively working on.

In Progress

Full VoiceOver coverage — RecordingView and UnfinishedNoteDetailView need labels (Issue #1035) Keyboard shortcuts audit — Comprehensive review of all shortcuts for consistency (Issue #995)

Known Limitations

No native Dynamic Type — Cleft uses a custom zoom system (10pt–32pt) rather than @ScaledMetric. System-wide Dynamic Type changes do not affect the editor.

No adjustable accessibility actions — Slider controls do not yet implement .accessibilityAdjustableAction. Alternative formats — Large print and audio versions of documentation available upon request.

Workarounds

For text size adjustments, use Cleft's built-in zoom controls (⌘+ / ⌘- on Mac, pinch-to-zoom on iOS). For screen reader navigation, VoiceOver rotor supports headings, links, and form controls throughout the app.

Testing & Validation

App Testing

Website Testing

Continuous Improvement

Regular Reviews

We conduct accessibility reviews at each major release. Our automated test suite includes 456 accessibility-specific assertions that run with every build. We monitor user feedback channels for accessibility-related issues and prioritize them accordingly.

Staff Training

Get Accessibility Help

Accessibility Support

If you encounter any accessibility barriers while using Cleft, please contact us. We take accessibility feedback seriously and will work to address issues promptly.

When Contacting Us

Alternative Formats

This accessibility statement and other documentation are available in alternative formats upon request:

Feedback & Complaints

Feedback Process

  1. Email accessibility@cleftnotes.com with details of the issue
  2. We acknowledge receipt within 2 business days
  3. We investigate and provide an initial assessment within 5 business days
  4. We implement fixes or workarounds based on severity and impact
  5. We follow up to confirm the issue is resolved to your satisfaction

Complaints Procedure

If you are not satisfied with our response to an accessibility issue, you may escalate through the following procedure:

  1. Contact accessibility@cleftnotes.com referencing your original complaint
  2. Request escalation to a senior team member
  3. If unresolved, contact your national equality body or disability rights organization
  4. EU residents may contact the European Accessibility Resource Centre for guidance

Regulatory Information

EU Accessibility Act

Data Protection & Privacy

Accessibility features in Cleft are designed with privacy in mind. On-device transcription via Whisper.cpp means your voice data never leaves your device. For full details on how we handle your data, see our Privacy Policy at cleftnotes.com/privacy.

Related Policies

Additional Resources

Contact Information

Cleft AI Ltd Accessibility Team Email: accessibility@cleftnotes.com General: hello@cleftnotes.com

We respond to accessibility inquiries within 2 business days. For urgent accessibility issues that prevent you from using Cleft, please include "URGENT" in your email subject line.

Accessibility Statement

Last Updated: February 2, 2026 Effective Date: February 2, 2026

Our Commitment to Accessibility

Cleft AI Ltd ("Cleft," "we," "us") is committed to ensuring digital accessibility for people with disabilities. We continually improve the user experience for everyone and apply the relevant accessibility standards.

Cleft is a voice-to-text note-taking app available on iOS, iPadOS, macOS, and watchOS. Because our core mission is turning speech into text, we have a special responsibility to ensure our app works well with assistive technologies.

We recognize that accessibility is an ongoing effort. This statement describes the current accessibility features of Cleft, known limitations, and our plans for improvement.

Conformance Status

Standards Compliance

Cleft App Accessibility

VoiceOver Support

Keyboard Navigation

Touch Targets & Interaction

Visual & Display

Supported Assistive Technologies

Websites & Documentation Accessibility

Our websites (cleftnotes.com, cleft.ai, learn.cleftnotes.com) are built with accessibility in mind.

Features

PageSpeed Accessibility Score

Our websites target a Google Lighthouse accessibility score of 95 or higher. We run automated audits with each deployment.

Browser Compatibility

Our websites are tested and compatible with the following browsers and assistive technologies:

Screen Reader Compatibility

Known Issues & In Progress

We are actively working to improve accessibility across all platforms. The following areas are under active development.

In Progress

Full VoiceOver coverage for RecordingView and UnfinishedNoteDetailView (Issue #1035). Welcome Card onboarding accessibility (Issue #994). Keyboard shortcuts audit for consistency (Issue #995).

Known Limitations

No native Dynamic Type — Cleft uses a custom zoom system (10pt–32pt) rather than @ScaledMetric. System-wide Dynamic Type changes do not affect the editor.

No adjustable accessibility actions — Slider controls do not yet implement .accessibilityAdjustableAction. Alternative formats — Large print and audio versions of documentation available upon request.

Workarounds

For text size adjustments, use Cleft's built-in zoom controls (⌘+ / ⌘- on Mac, pinch-to-zoom on iOS). For screen reader navigation, VoiceOver rotor supports headings, links, and form controls throughout the app.

Testing & Validation

App Testing